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We stand behind our hair services. We will correct any challenges we have created with your color service complimentary, within 14 days of your visit. If the products are purchased and if your hair is cared for not only in the salon, but outside of our salon as well we will give you the proper tools and advice to maintain your hair and it’s integrity. We strive to provide 5-star service to our Guests. If you should have any challenges with a service that was performed at Jenna’s Salon we ask that you contact us to reserve a complimentary consultation with one of our hair experts so we can assess what challenges need to be addressed. Please review our Service Promise below to address any initial questions you may have:

There are NO refunds for any SERVICES performed.

We can only guarantee our color services if the prescribed products are purchased through Jenna’s Salon. Your services are an investment in you, please protect your investment to the best of your ability.